Give the set up of the radio a better chance. The Slacker online chat is very helpful. Get in contact with them right away if you have more problems. Read the Slacker forums to educate yourself. On issues, tricks, etc. That way you will have a good feel for what to do when you get another player. I recall you having a refreshing issue......
slacker radio question
- Thread starter Kevin2500
- Start date
I think it was a refreshing issue and i got my computer refreshed today so everything is back to normal.
Dug around, I'll just use this thread.
My Slacker doesn't seem to actually refresh anymore. I listened all day at work yesterday (over 8hrs same station) and refreshed when I got home. That channels refresh took all of a minute. This usually takes a long time after playing such a large amount of songs from 1 channel.
Just tested it again. Left it playing all night when I went to bed. Just woke up and refreshed, and again, the refresh just flew through the channel. Highly doubting it added anything.
My Slacker doesn't seem to actually refresh anymore. I listened all day at work yesterday (over 8hrs same station) and refreshed when I got home. That channels refresh took all of a minute. This usually takes a long time after playing such a large amount of songs from 1 channel.
Just tested it again. Left it playing all night when I went to bed. Just woke up and refreshed, and again, the refresh just flew through the channel. Highly doubting it added anything.
Forum guy said this is definitely not normal and email support and see what they say.
It's only doing it for this one channel. All the rest on my G2 refresh normally. I will be annoyed if I have to remove the channel from the G2 then re-add it. Will lose all the songs I've accumulated on it.
It's only doing it for this one channel. All the rest on my G2 refresh normally. I will be annoyed if I have to remove the channel from the G2 then re-add it. Will lose all the songs I've accumulated on it.
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Yes, but that is likely what you will have to do if it isn't refreshing it.
Last night I removed 4 channels because the music on them had become somewhat stale. I couldn't figure it out. It would appear to take several minutes updating them. But I had made a lot of changes to those stations, adding artist, removing artist. I will still hearing artist I had removed weeks later and yet not hearing but one or maybe two songs from new artist. So, I resisted just like you are, but last night I decided the hell with it, I have to do this. So, I did and WOW, I am blown away I am hearing songs I've never heard and all my new artist are now playing and all the removed artist are finally gone.
I am beginning to wonder how well it removes and adds, but will continue to monitor this situation going forward.
Last night I removed 4 channels because the music on them had become somewhat stale. I couldn't figure it out. It would appear to take several minutes updating them. But I had made a lot of changes to those stations, adding artist, removing artist. I will still hearing artist I had removed weeks later and yet not hearing but one or maybe two songs from new artist. So, I resisted just like you are, but last night I decided the hell with it, I have to do this. So, I did and WOW, I am blown away I am hearing songs I've never heard and all my new artist are now playing and all the removed artist are finally gone.
I am beginning to wonder how well it removes and adds, but will continue to monitor this situation going forward.
Ever since I got it. I often wondered how well (if at all) the fine tuning a channel translates over to the G2 and refreshing. I've experienced similar things w/ my custom channels. Added a lot, fined tuned, yet the songs and playlist rotation on the G2 seemed to stay the same many refreshes later.
Well my experience with the fine tuning seems to indicate that it does make changes, but they exclaim (slacker support) that you must completely listen to or at least allow it to play completely through all songs in a given channel before you get a total refresh where it replaces most songs etc. I have found that it does add new music, but just not as many as I would think it should. I think it keeps a lot more of the music than it removes.
The problem with totally removing a station is that it does of course remove your additional songs so your stations is now smaller. I've got a couple of stations right now that I am really monitoring closely. Last nights total removal and re-add is what is should be doing through normal refreshing in my opinion, but it clearly is not.
Yeah. It's ok though, despite some of the shortcomings of Slacker, it's still a fantastic music delivery service. Money well spent.
I also tend to remember, the average user of the G2/G1 won't be as nit picky w/ it like we are. We love exploring and digging deep into sat/music delivery services and tend to notice small things that most people would never notice.
I also tend to remember, the average user of the G2/G1 won't be as nit picky w/ it like we are. We love exploring and digging deep into sat/music delivery services and tend to notice small things that most people would never notice.
I'm highly dissapointed w/ my answer from Slacker.
My question
Their answer
So you mean to tell me when this thing gets 500 songs it decided to stop deleting and refreshing the channel? How much more clear could I have written it that isn't not refreshing the channel?
My question
Their answer
So you mean to tell me when this thing gets 500 songs it decided to stop deleting and refreshing the channel? How much more clear could I have written it that isn't not refreshing the channel?
Styckx, I understand what you mean that doesn't seem like a very logical response.
I can tell you that I and at least another person I know has had dealing with CharlesB and honestly the results were less than expected.
I eventually did talk with Frank about a problem I was having and of course he gave me a real solution. It may not have been what I wanted, but at least he gave me something.
Anyway I find it hard to believe that once the device reaches the 500 songs that it quits refreshing. Why would it still not remove songs and add newer songs from their huge library? Oh its filled up isn't a very good answer. So what is the solution? Deleting the channel and starting over? That doesn't seem very good either.
I can tell you that I and at least another person I know has had dealing with CharlesB and honestly the results were less than expected.
I eventually did talk with Frank about a problem I was having and of course he gave me a real solution. It may not have been what I wanted, but at least he gave me something.
Anyway I find it hard to believe that once the device reaches the 500 songs that it quits refreshing. Why would it still not remove songs and add newer songs from their huge library? Oh its filled up isn't a very good answer. So what is the solution? Deleting the channel and starting over? That doesn't seem very good either.
Which is exactly what I ended up doing. The turn around for the email was 52hrs. Sorry, I got impatient waiting around for an answer and just deleted and reapplied the channel.
Sorta disappointing, they aren't unlike any other company when it comes to customer service. 52hr turn around time for a 1/2 assed answer.
I dug a few pages into the slacker g2 forum and found I'm not the only one this has happened to.
Official Slacker Forums • G2 doesn't take *enough* time to refresh?
Some random guy had a more logical answer.. But it still makes no sense to me why it would operate like this.
Official Slacker Forums • G2 doesn't take *enough* time to refresh?
Some random guy had a more logical answer.. But it still makes no sense to me why it would operate like this.
Interesting stuff you've come across. I also agree that I think when it refreshes it only adds so many new songs, but basically just reshuffles or reorders the playlist for a given station. This is how it continues to grow a station. If it actually removed and added the station would likely stay the same size. However, it seems that ideally once it reaches the 500 song cap that it should at that point remove songs and then add songs, this would allow a large station to remain fresh. But apparently that simply isn't how it is working.
The only solution for a station where you've made a lot of changes such as artist adds and removes, would be to pull the station from the G2 and then re-add it thereby matching what the web player is showing as current for you. This also brings into question how effective is the fine tuning unless you totally remove and re-add the station when make a big change there too.
The only solution for a station where you've made a lot of changes such as artist adds and removes, would be to pull the station from the G2 and then re-add it thereby matching what the web player is showing as current for you. This also brings into question how effective is the fine tuning unless you totally remove and re-add the station when make a big change there too.
I haven't had a chance to test a theory, but I think I've observed something. Preface every sentence with maybe...
When more than one station aren't too different, they "share" songs. Say you wanna see how the "Fine Tuning" sliders affect your custom station, so you make three copies. Each has one "Fine Tuning" attribute set different. It (the computer on the slacker server) tends to inordinately weight songs it's able to "share". This could be a design consideration. For example, one of their design goals would be to minimize refresh times.
Another way to test it would be something like this. Set up your portable to have only three stations. All custom. No artist discovery. 15 artists each. So let's say the three are Rock, Country, and Hip Hop. Now also add "The Chipmunks" artist to all three. You would think you'd hear The Chipmunks 1/16 of the time, no matter which station you're playing. If it's significantly more often, you've found a way to accidentally corrupt a stations ability to refresh.
Just brainstorming...
When more than one station aren't too different, they "share" songs. Say you wanna see how the "Fine Tuning" sliders affect your custom station, so you make three copies. Each has one "Fine Tuning" attribute set different. It (the computer on the slacker server) tends to inordinately weight songs it's able to "share". This could be a design consideration. For example, one of their design goals would be to minimize refresh times.
Another way to test it would be something like this. Set up your portable to have only three stations. All custom. No artist discovery. 15 artists each. So let's say the three are Rock, Country, and Hip Hop. Now also add "The Chipmunks" artist to all three. You would think you'd hear The Chipmunks 1/16 of the time, no matter which station you're playing. If it's significantly more often, you've found a way to accidentally corrupt a stations ability to refresh.
Just brainstorming...