Headline to the post: WORK FIGHT!!!
So, I've mentioned that I'm the "Team Lead" or 3rd in charge of our account. Usually that means that I am the head of the second shift that consists of only 4 people and we are all friends, like we hang out after work and I am literally intimate with one of them.
But on Saturdays I am the boss of 10 people. This one woman who is like 45 (I always feel weird having to discipline adults, let alone adults older than I) is a seasonal worker. Those workers usually stay till about February. Well this one has called out multiple times, always stands up at her desk, is LOUD (a major issue with me that I have addressed with her privately in the past) is way more physically animated than anyone else and simply doesn't seem to care.
Well today this woman shows up late (of course) and then in the first hour of work decides to leave her desk twice to do God knows what. Then she decides to make instant coffee at her desk...BTW/we are not supposed to eat at our desks. I let it slide with others who do it covertly but come on now. She whipped out a huge ziplock of sugar had an open container of boiling water and was mixing the coffee.
I FINALLY HAD ENOUGH.
So I asked her not to do that her desk. I ask her to do it in the break room. She says no. What The Fuck? She knows I'm the boss on Saturdays.
Now I need to give you all a little aside here. I am a very lax Team Lead. I let tons of shit slide with my night team because they are all super competent at their jobs and they make my life easy. This may bleed over to Saturdays so that's on me. I need to know how to better keep control on that day. There is another permanent worker on Sat who is loud and slightly disrespectful that I am playful with and I really should probably be more firm with that person. What I am saying is I am not blameless here. I need to be better.
Aside over.
So this woman says no to me? It was time to take a stand. This is the hill I'm dying on. I decided to address her in front of the group. I figured that would send a message to the other seasonals along with that permanent I mentioned above. I tell her that she can not do that at her desk. She decides to continue to fight me. So then I bring up how she was late, AGAIN, and left her desk twice. Then she cries about not having a car. I tell her that while I understand that is a hardship, she knew where the office was when she decided to take the job. She then says that the residual allergens on my clothing from Athena makes her have allergy attacks and that is why she had to leave her desk. I tell her if she is unable to work 10 feet away someone who has a pet at home that is an issue that must be addressed. She leaves it alone then. Meanwhile this is a huge office. We were both upset but not yelling or anything like that but the account next to ours could def hear us. I leave it with she can not make coffee at her desk and if her allergy issues are so bad I will get up to get her tissues, all she needs to do is ask.
I was fucking pissed. But that's where it ended.
By then end of the shift things were back to normal. The woman and I were having normal work discussions and small talk but it took a few hours to get there.
Here is where I feel like a rat. I emailed our Account Manager. The #1 boss, and gave her a rundown of what happened. I was very nice about this woman. Part of the email, and exact quote, was "we had a brief, civil, yet somewhat heated exchange" about the issues. Thing is, because I am technically a manager I figured I better let the big boss know what went down. If she heard about it from someone other than me first it probably wouldn't look good for me. Whatever, I like my night team who makes my life easy. I'm not used to this. While I am totally fine with the work fight we had, I'm not all that proud of having to alert the big boss.
Oh and I threw the cat thing into the email because the big boss has like 3 cats so I knew that would help my cause. Big boss didn't reply to my email during the shift.
Fucking work stress. At least I have 2 days off now. Let's see what happens...if anything...when I get back on Tuesday.