As we all know, Sirius XM did not do a very good job of notifying customers about the channel changes that took place last week. Most of us found out through message boards and news articles well before there was any word from Sirium XM. I sent Sirius XM an e-mail asking why the changes were not announced to users until after the fact. Here is the reply I got:
"Thank you for your email in regards to the recent channel changes. We
are here to assist! We understand your concerns with not being notified. At this
time we are unable to provide a reason as to why our listeners were not
notified. Our changes are usually informed on our website on a daily
basis. We apologize for any inconvenience this has caused."
How's that for a reply??
"Thank you for your email in regards to the recent channel changes. We
are here to assist! We understand your concerns with not being notified. At this
time we are unable to provide a reason as to why our listeners were not
notified. Our changes are usually informed on our website on a daily
basis. We apologize for any inconvenience this has caused."
How's that for a reply??
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