Stupidest company ever

[styckx]

I canceled a month ago.. Then what pops up in my email?

This company seriously doesn't know its ass from a hole in the ground.. How can you raise prices in one breath then offer 1/2 off in the next?


Seriously folks, anyone committing to anything except month by month are completely wasting their cash. This company is a sinking ship of stupidity.

 

[Grüpsaar]

Wow. I hope I get a deal in March when my sub runs out.

 

[JDawg3DX]

Thats okay, I canceled one of my radios last week (canceled a Stiletto 10 because I got an XMp3) and the very next day, i got an email from the Sirius side saying thanks for staying with Sirius...

 

[mrpacs]

LOL, hilarious!

 

[Supafly]

I canceled Blockbuster DVD Online over a year ago because they raised rates, eliminated my in-store exchanges, and closed the exchange hub where I live so it took twice as long to get a dvd. Then they raised the rates again a few months later.

I get an email every couple weeks asking me to sign up again at a lower monthly rate than the one I intially paid. Dumba$$es. I' wouldn't sign up again if it was free.

 

[Jleimer]

They just want you to stay and deal with it that is the company manifesto.

 

[bwaldron]

This company seriously doesn't know its ass from a hole in the ground.. How can you raise prices in one breath then offer 1/2 off in the next?

Well, not that I am defending SiriusXM, but it's not that uncommon for new (including former) customers to get better deals than existing ones, at least for a short-term intro period.

See it all the time with cable/satellite TV and cellular phone providers.

 

[IdRatherBeSkiing]

This is a standard deal. When I tried to cancel my extra airware in October this was the first offer they offered. Then they convinced me to do 3 months free. At the time I took it because if I wound up with an XMP3 I would have just done a sub switch. I did the full cancel in January since there was no need for an XMP3 and even less need for the extra sub they offered me both deals again. I think it is a standard retention package. Besides, a lot of subscribers may have found that they want to come back with a deal after a month or so with AM/FM.

 

[styckx]

This is a standard deal. When I tried to cancel my extra airware in October this was the first offer they offered. Then they convinced me to do 3 months free. At the time I took it because if I wound up with an XMP3 I would have just done a sub switch. I did the full cancel in January since there was no need for an XMP3 and even less need for the extra sub they offered me both deals again. I think it is a standard retention package. Besides, a lot of subscribers may have found that they want to come back with a deal after a month or so with AM/FM.

Doubt it. AM/FM is a dead format, it's a option for people who don't have

Satellite
MP3 Player
Cell Phone
PDA
Blackberry
Slacker
Pandora
Last.FM

Satellite delivery of music and entertainment isn't the "future" anymore. It's time has come and went rather fast as much better means of delivering music and entertainment has surpassed it. XM and Sirius missed the boat on this big time.
The only saving grace to Satellite is original content. ie: Stern, O&A, Bubba, Mad Dog, sports etc etc. As some wouldn't like to admit though, that isn't enough to keep a company afloat.
People can get over not having sports talk, talk shows, and Oprah on the go, the one thing people haven't been able to let go of is having music on the go. The walkman started it, and it has evolved into a beast.
Paying for subscription radio does not make sense anymore when the original vision of it is 6ft under. Shallow FM style playlists, chatty over the top DJ's, Payola, and regulated uncensored content and horrendous sound quality.
Slacker, Pandora, Last.FM is the future.. It's free, widely available to most portable devices(and slacker has their own device), and the companys running them (well maybe not pandora) have found a way to have a positive cash flow right from the start. Not to mention deep playlists and superior sound quality compared to anything XM or Sirius offer for 12.95 a month.

 

[ClubSteeler]

Calling it stupid is the wrong way to look at it.

Sirius does not pay a penny to the subscribers. We pay for the equipment. We pay for the installation. Sirius pays for the infrastructure and the content.

That said, every single penny they get from subscribers, is better than not getting that penny.

If they lose $13/month from you, but then can recover FIVE of those dollars, that's a good move, and it's $5 more than they had a minute before.

It's a smart move.

This is different that other companies that invest in their subscribers. for example my cable company owns my reciever. The install everything for free. They dig the cable runs. They repair dmages and make service calls all for free. If they offered to keep me on board for 1/2 the price, they could possibly lose money in that deal.

Sirius has no investment in you, so any penny they can get from you is a good move.

 

[IdRatherBeSkiing]

Doubt it. AM/FM is a dead format, it's a option for people who don't have

Satellite
MP3 Player
Cell Phone
PDA
Blackberry
Slacker
Pandora
Last.FM

Satellite delivery of music and entertainment isn't the "future" anymore. It's time has come and went rather fast as much better means of delivering music and entertainment has surpassed it. XM and Sirius missed the boat on this big time.
The only saving grace to Satellite is original content. ie: Stern, O&A, Bubba, Mad Dog, sports etc etc. As some wouldn't like to admit though, that isn't enough to keep a company afloat.
People can get over not having sports talk, talk shows, and Oprah on the go, the one thing people haven't been able to let go of is having music on the go. The walkman started it, and it has evolved into a beast.
Paying for subscription radio does not make sense anymore when the original vision of it is 6ft under. Shallow FM style playlists, chatty over the top DJ's, Payola, and regulated uncensored content and horrendous sound quality.
Slacker, Pandora, Last.FM is the future.. It's free, widely available to most portable devices(and slacker has their own device), and the companys running them (well maybe not pandora) have found a way to have a positive cash flow right from the start. Not to mention deep playlists and superior sound quality compared to anything XM or Sirius offer for 12.95 a month.

Sounds to me that Sirius XM is not for you. I would suggest you cancell all your subs and move on to one of those alternatives if it brings you this much bitterness. Enjoy.

ETA: I forgot ... you already did cancel. Just ignore the offer then and move along.