Hi, I have had an extensive look into what I call a shame to this misrepresentation! I bought a unit for this "premium Wi-fi" feature and after 40 plus hours discussing the same problem with Sirius, my only conclusion is it must be a firmware issue. I have disscussed this with countless "Knowledgeable Customer Relations people and when I dug deep, am told it never was designed for that yet even though I have seen snapshots of some that say "Premium" instead of internet. I worte the CEO hinting class action but of course no response. I also pay the premium $3 fee but unlike my yamaha receiver which has a log in, the Stiletto 2 does not. There statement of no longer needing to pay is also a crock as marketing doesn't spell out the truth and they to should be tagged on this. They merely ommited the free internet from future subscription so unless you pay $3, you receive satelitte ONLY.Hopefully people that have SIR Premium and a Stiletto can provide feedback.
As it sits I have a customer with a Stiletto 2 and they have bought SIR Premium so they can get better WiFi streaming quality. They activated the service, and it isn't Premium. We had Sirius 'fix' the Premium tag on the account, same problem. We switched out the Stiletto 2, same problem.
I contacted Sirius myself today. Supposedly we all get premium streaming now with our Stiletto units on WiFi and we don't need to pay any extra (due to the changing of the way streaming is done a few months ago). It no longer shows Premium on the bottom of the screen either supposedly.
Has anyone noticed if this is true? I don't use WiFi streaming a lot (since my radio is either in the car or the home dock), but there are also some better-eared individuals who know where to look for the difference between 32 and 128kbit streaming. I also don't have SIR Premium on my account.
Thanks in advance.