SL100 Recovery Procedure fails(says no Internet)

PC943

New Member
Dec 31, 2009
3
0
1
Hello,

Has anyone else had a problem running the recovery procedure? It starts but then fails saying it needs to be connected to the Internet. I am connected. Is it a problem running it on Vista (32 bit)?

Any help would be appreciated.

Thank you,

PC943
 

PC943

New Member
Dec 31, 2009
3
0
1
Theory

I bought this radio on EBay to replace my radio, which I broke. It already had an active subscription, but was not getting updates and has a battery drain problem. I saw that one of the upgrades to the firmware fixed the problem with the battery. I tried to update it by having it on the WiFi connection for a day. That didn't help. So I have resorted to the recovery procedure. I have a feeling that the radio may be either so old or the code was somehow hacked. Just a theory. Here is what I get on the log from the attempted upgrade:

===== Begin execution =====
31 Dec 2009 09:58:05,838 INFO - Initiating recovery operation. ZING.Matterhorn.SiriusDeviceRecovery 1.0.0.48237
31 Dec 2009 09:58:06,242 INFO - Executing process C:\Program Files\Sirius\Sirius Device Recovery\.\cmdline\zsi_fw.exe -r 32...
31 Dec 2009 09:58:06,539 INFO - ZSI FW load starting.
31 Dec 2009 09:58:06,540 INFO - Open USB Device start
31 Dec 2009 09:58:06,540 INFO - found a device!
31 Dec 2009 09:58:06,540 INFO - Attempting to open \\?\usb#vid_18f6&pid_dbdb#5&36f28e54&0&9#{184954e0-9128-11db-b606-0800200c9a66}
31 Dec 2009 09:58:06,540 INFO - opened device!
31 Dec 2009 09:58:06,540 INFO - completeDeviceName = (\\?\usb#vid_18f6&pid_dbdb#5&36f28e54&0&9#{184954e0-9128-11db-b606-0800200c9a66})
31 Dec 2009 09:58:06,540 INFO - Opened successfully.
31 Dec 2009 09:58:06,540 INFO - data completeDeviceName = (\\?\usb#vid_18f6&pid_dbdb#5&36f28e54&0&9#{184954e0-9128-11db-b606-0800200c9a66}\PIPE01)
31 Dec 2009 09:58:06,540 INFO - Failed to open_file (\\?\usb#vid_18f6&pid_dbdb#5&36f28e54&0&9#{184954e0-9128-11db-b606-0800200c9a66}\PIPE01) = 87
31 Dec 2009 09:58:06,540 INFO - ID: 0010c20e09d0270d2b017ca30200d2f0
31 Dec 2009 09:58:06,543 INFO - Device ID=[0010c20e09d0270d2b017ca30200d2f0]
31 Dec 2009 09:58:06,652 INFO - Starting ServiceAccessHelper: args=FindUserPack 0010c20e09d0270d2b017ca30200d2f0 ignored true https://agrs.zing.net/
31 Dec 2009 09:58:14,204 INFO - ServiceAccessHelper output:
<?xml version="1.0" encoding="utf-8"?>
<ServiceInfo>
<Result code="0" />
<BaseUrl>https://SC01-P022.zing.net/UserPortal/</BaseUrl>
</ServiceInfo>

31 Dec 2009 09:58:17,491 INFO - Requesting images from [https://SC01-P022.zing.net/UserPort...0.0.1,d=0010c20e09d0270d2b017ca30200d2f0,v=2]
31 Dec 2009 09:58:19,284 ERROR - Exception when trying to get firmware images: System.Net.WebException: The remote server returned an error: (304) Not Modified.
at System.Net.HttpWebRequest.GetResponse()
at ZSIServices.ZRequest.GetResponse()
at ZING.DeviceRecovery.Managers.DeviceRecoveryManager.RequestFirmwareImagesFromService(ZUserAgent userAgent, ZDeviceInfo deviceInfo, ZAccess access)
===== End execution =====
 

PC943

New Member
Dec 31, 2009
3
0
1
I was able to complete the restore by going back and finding the original software that came with my initial SL100. However, if I try to update the software it says none is available. Any recommendations on how to update the firmware? I have a serious battery leak with this unit.