Charity Navigator's star ratings are an awful method to evaluate a charity.
First, look at NSAL's program expenses, the money that actually goes into the charitable things it does. It's $22,062,031.
Now look at the program expenses of some five star humane societies.
Berkeley-East Bay Humane Society - $1,527,531
Tony La Russa's Animal Rescue Foundation - $3,897,544
Richmond SPCA - $3,416,213
Dedication and Everlasting Love to Animals - $7,065,095
NSAL does more good than these so-called five-star charities. The problem, in this web site's eyes, is that NSAL spends 32% of its money on fundraising. Maybe if the other charities spent more money on fundraising they would make more money to spend on their charitable causes, but then they wouldn't have their five star ratings anymore.
Also, you don't want a dummy at the head of your charity. That guy could probably make more money in the private sector. And his salary is only one percent of expenses. Look at the director of the Tony La Russa charity, Elena Bicker. She makes $168,000, about 4 percent of expenses. The president of the ASPCA makes over 400 grand, about .60% of expenses. Yet people still bitch at that.
The bossman's primary job is to bring in donations. The day to day operations are run by other people. It's like a dean of a university. Did you think your dean was pouring over the curriculum? Fuck no. They were out there schmoozing people and buttering them up for cash. You want a guy who is good at that job. You don't want to hire a JD at 30k/year.