My son no longer listens to his sat rad. Got too old for Kids Place Live and never found another channel he really liked on his own (well he did -- a local FM channel .... adult contemporary ... go figure kids). He is fine listening with me to Classic Rewind or the 70s or 80s. So I tried in October to cancel. They pulled out several offers then finally he said how about 2 months free. I said ok marking December on my calendar to call back. Well today was the day as he did not suddenly start listening. So I packed it up and made the call. They tried an offer again. But only 1 then they cancelled without hassle. I have heard horror stories from other people but I have no complaints. Thought I would share.