A laptop question?

[Wolf]

I finally own my own laptop for about several months now, it the HP Pavilion dv2000.

I use my laptop at home, work but not at public places yet. My only complaint is and I haven't figured why mine does this?

Normally when people just step away from there laptops, they lower there monitor screens and it usually goes to sleep mode But when I do that and when I return back to my laptop a few minutes or about an hour later. It just freezes on me and the screen just stays black and doesn't go back to it normal screen. I have to eject the battery to make it go back to normal. Why does that happen to me?

Yes my laptop is under warranty and I have taken it geek squad at Best Buy and couple of the guys can't figure it out. Does that happen to anyone here yet?

Thanks

 

[MM]

They could not figure out what was wrong with it? Ugh.

Is it running Vista? If so, I think there are setting in the Control Panel, under power settings. Here you can say what the PC does when you close the lid.

Take a look and let us know.

 

[Wolf]

They could not figure out what was wrong with it? Ugh.

Is it running Vista? If so, I think there are setting in the Control Panel, under power settings. Here you can say what the PC does when you close the lid.

Take a look and let us know.

Yea couple of young teenager geeks couldn't figure it!

It is running Vista Home Edition, I just took a look under power settings and never knew there was a setting for close the lid setting. It all says sleep mode, when I put the lid down. But when I wake it up, it doesn't say anything to me. Just stays frozen at a black screen?

 

[MM]

Let me turn mine on and take a look.

 

[Wolf]

ok and I tried to change something and still had a black screen at me?

 

[MM]

I went to Control Panel, Power Options.

On the left it says "Choose what closing the lid does," click that.

I selected "Do Nothing" under plugged in and when I close the lid.

After I said save changes, I closed the lid.

I opened it up and it was exactly where I left it. You can also choose to have a password or not.

Try this and let me know.

 

[Wolf]

I set it to "Do Nothing" and no password and closed the lid and open it back up and it finally worked. But I tried "Hibernate" and same thing, the screen went black. Had to eject the battery and went back to it normal screen I am viewing.

Probably a dumb question but what the difference to sleep and hibernate mode?

So I will try that "Do Nothing" mode with a password.

Thanks for your help, MM!

 

[MM]

I have always stayed away from hibernate. It seems to cause more issues (for me anyway, too).

 

[dlynx]

Sleep still keeps the computer in a low power mode... to turn it back on typically you just have to re-open the lid... or if it went into sleep mode with the lid open a quick press of the power button.

Hibernation basically writes everything in RAM to disk and turns the computer off. When you restart from this mode it reads everything from disk to reload to where you currently were.

I know some laptops have had issues in the past with hibernation. But that was a long time ago and I doubt any of the newer ones have the same problem.

 

[MM]

Also, I have no problem with my Mac. :yesshake:

 

[Wolf]

Ok cool, that answers my question on sleep vs hibernate mode. But I still want to figure out what is the problem in sleep mode when I close the lid and/or power button?

 

[Wolf]

Also, I have no problem with my Mac. :yesshake:

Yea Mac is great computer and I have heard there are no problems with those computers, but I'm a PC guy.

 

[MM]

How much RAM do you have?

 

[Wolf]

How much RAM do you have?

It says it 2.00 GB

 

[dlynx]

There is a number of reasons it could not return to sleep. More times then not it is a service running in the background that causes it to hang. When I purchased my first Vista laptop that I use for work and installed VmWare on it, it would cause numerous problems with sleep mode even when it wasn't running.

Try disabling some of the services running on your computer that are not needed and see if the problem goes away. I've also found that the default HP installation (and most other manufacturers default install) contains a lot of useless junk that slows down the computer. If you have the option do a clean install on it and only install the stuff you use.

 

[MM]

It says it 2.00 GB

That might be the max it allows. Mine has 2gb as well and I have no issues. Maybe it's time to take a look at things that are running in the background that dlynx suggested.

 

[Wolf]

Try disabling some of the services running on your computer that are not needed and see if the problem goes away. I've also found that the default HP installation (and most other manufacturers default install) contains a lot of useless junk that slows down the computer. If you have the option do a clean install on it and only install the stuff you use.

I agree there, but I don't know what program is what? There so many different names and some names I have never heard or seen before. So I don't know what to run and stop running?

Also thx for your help dlynx!

 

[MM]

Try hitting CTRL-ALT-DEL, then start task manager.

Look at the processes working.

Right now I have no applications working and I have 84 processes in use. CPU usage is 7%. Physical memory is 45%.

 

[Grüpsaar]

I have the same laptop, with a different finish on it. It's "special edition" for some reason. I had this issue where it wouldnt come out of sleep once, but never again since then. My specs are:

260 gig HDD, 2.10 x2 64 bit processor,
4 gigs of ram
Windows Vista Home Premium.

 

[Wolf]

Try hitting CTRL-ALT-DEL, then start task manager.

Look at the processes working.

Right now I have no applications working and I have 84 processes in use. CPU usage is 7%. Physical memory is 45%.

Mine stays right now:

1 applications, 70 processes, CPU usage ranges from 1% - 10% and Physical memory is 36%.