USA Today: As Sirius, XM signals merge, customers are confused

Discussion in 'SiriusXM Soundwave Cafe' started by mch, Nov 18, 2008.

  1. mch

    mch Member

    As Sirius, XM signals merge, customers are confused -

    They're going to be getting a lot of complaints. From what I've seen online, a lot of people are posting that they're complaining about the new lineup and wanted to cancel, and were tided over for a few months with free months. This tipped off other people, who either aren't unhappy or don't even listen to the music channels (i.e. Stern, O&A, Ron & Fez subscribers) calling up and complaining just to receive some free months.
  2. styckx

    styckx Member

    Wackbag is an embarrassment
  3. Jgatie

    Jgatie Banned

    Well I can understand begging for a discount on something most won't listen to for free. :D

    As to the USA today article - meh. Enthusiast's forums amount to about 0.1% of the actual audience and they tend to build moves like this into a catastrophic change. Not a good place for a survey, unless you are looking for quotes to support a presupposed premise.
  4. I was reading the USA Today Article about Sirius/XM and while reading the comments I got a laugh.

    Doc Don wrote: 9h 51m ago

    I resent that Nascar is bundled with pornography and I have to pay for that filth just to listen to Nascar races when I am on the road. Well, I will not degrade family values by supporting un Godly, anti-Christian trash.

    So, keep Nascar and go out of business!

    I'm thinking wow! that is the least of our problems. I think for the people who are complaining or deciding to cancel have done so cause they don't like what happened to the channels. Not because if they want to get Nascar they also end up with Howard Stern and Playboy Radio.
    Last edited: Nov 18, 2008
  5. DAB

    DAB Mod Emeritus

    Plus if this idiot Doc Dan would have made any effort to look at the programming, he could have gotten the family friend plan with best of Sirius and it woudln't have included Playboy or Howard Stern and he would have saved $2.00 per month.

    But then again is this really Doc Dan's fault that Sirius XM has done such a poor job of informing subscribers of what is available in terms of plans.
  6. mch

    mch Member

    Family plan really isn't an acceptable response to these complaints until there's more than one radio that supports it.
  7. Jgatie

    Jgatie Banned

    The only acceptable response to these complaints is: Change the channel, doofus! I don't care to listen to (or support) OutQ, Martha Stewart or your Christian stations, but I'm not asking for a refund over it.
  8. snakester

    snakester Member

    By the sounds of his complaint he has an XM radio, as he was talking about having to add a package, and because of XM's authorization system, as far as I know all their radios support the family package (someone correct me if I'm wrong here). The guy is just a giant tool. Football and NASCAR are worth the $4 even if you never listen to the other channels that come with it.

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