I dropped my Stiletto and it hit near the top of the unit. When I picked it up, I heard something rattling inside and when I put it in my car dock, home dock and tried it in portable mode, it goes to a channel but gets no signal. I can get reception over wi-fi, and the library still works.
Since there was a piece rattling around, I decided to get brave and I took apart the unit. Inside, near the top, stubby part was the loose piece, which had broken away from where it was supposed to sit. I messed with it for a while and got satellite reception back for a few seconds, but lost it again when I re-assembled the unit. What appears to have happened is that this part, which is a small square piece with a solder piece on the bottom, broke free in the drop. I tried all manner of ways to resecure it and get satellite, but nothing would work.
As a curiosity, and I don't know if its been mentioned before, but when you take off the faceplate, the dial and the buttons surrounding it don't work.
I emailed Sirius service to see if they could fix it and they emailed me back and asked that I call them. I called this morning and they said they do not do ANY repairs to the units except for software upgrades. They suggested I try the web for replacement parts or repairs.
I searched for quite a while to find a replacement part with no luck. Also, I found no one to service it either. Anyone know where I could get the part(s) or point me in the direction of a service place?
Thanks!
Pat
Since there was a piece rattling around, I decided to get brave and I took apart the unit. Inside, near the top, stubby part was the loose piece, which had broken away from where it was supposed to sit. I messed with it for a while and got satellite reception back for a few seconds, but lost it again when I re-assembled the unit. What appears to have happened is that this part, which is a small square piece with a solder piece on the bottom, broke free in the drop. I tried all manner of ways to resecure it and get satellite, but nothing would work.
As a curiosity, and I don't know if its been mentioned before, but when you take off the faceplate, the dial and the buttons surrounding it don't work.
I emailed Sirius service to see if they could fix it and they emailed me back and asked that I call them. I called this morning and they said they do not do ANY repairs to the units except for software upgrades. They suggested I try the web for replacement parts or repairs.
I searched for quite a while to find a replacement part with no luck. Also, I found no one to service it either. Anyone know where I could get the part(s) or point me in the direction of a service place?
Thanks!
Pat
