Stiletto - Audio Output

[hol4]

Hi All,

When I plug in my headphones into my Satellite I notice that only one side of my earbud has sound.

Only when I apply pressure to the base of my earbud plug (allowing the metal/male portion to tilt in the socket/female portion of the stiletto) do I get sound on both earbuds. It's not the earbuds themselves as they work fine on all other systems, so it seems like a hardware problem with the stiletto??

Maybe the earbud socket needs to be re-aligned? Are there any service centers around specific to Sirius products - I'm in North NJ, or better yet is this a quick DYI problem, searched the forums and didn't find much. Thanks all.

 

[My name is Matt]

I am certain your stiletto's headphone jack is the problem. We do have a guy that can repair most radios and I feel he may be able to help you out. I will PM you his contact information.

 

[hol4]

awesome, thanks for the quick response...is this a common problem with the stiletto (ie it might happen again in the future?) i always use it at the gym, and might get beat up a bit, so that could be the reason.

 

[IdRatherBeSkiing]

awesome, thanks for the quick response...is this a common problem with the stiletto (ie it might happen again in the future?) i always use it at the gym, and might get beat up a bit, so that could be the reason.

It is a common problem with the SL100 and SL10. It is not a common problem with the SL2.

 

[xan_user]

awesome, thanks for the quick response...is this a common problem with the stiletto (ie it might happen again in the future?) i always use it at the gym, and might get beat up a bit, so that could be the reason.

I had 3 sl100's die this death.:ter:

 

[My name is Matt]

It's common to most electronic products that have a female or receiving port. Over time it will wear out. People are experiencing these problems with regular plug and play radios. Eventually the port on the bottom gets worn out and it wont make good contact anymore and people will commonly see "antenna not detected."

 

[hol4]

It is a common problem with the SL100 and SL10. It is not a common problem with the SL2.

arrgggg, i believe i have the former...sounds like i have to sell out and get an ipod to replace this..don't want to be readjusting my jack every couple of months

 

[xan_user]

It's common to most electronic products that have a female or receiving port. Over time it will wear out. People are experiencing these problems with regular plug and play radios. Eventually the port on the bottom gets worn out and it wont make good contact anymore and people will commonly see "antenna not detected."

ive had many portable audio devices over the years, my creative nomad is nearly 8 years old and still going strong... my old walkmans jacks from the 80's never seemed to have the repeated trouble that the jacks on the sl100 had. (and i used docks mainly)

 

[My name is Matt]

Well, you also have to account for manufacturing. Some companies want to use a quality product for their hardware, others go cheap. I'll let the consumer decide who uses what.

 

[xan_user]

right you are, that's why I didn't buy a stiletto2. -"wont get fooled again"(or support those that fooled me thrice...)

 

[My name is Matt]

I think user error has a lot to do with it too. I have been using my SL2 for a bit now and I don't have nearly the amount of problems that other people do. Maybe I am just lucky with electronics.

 

[nafddur]

Ditto here. I did a warranty exchange using my BB PSP with both of my 2 SL100's - both for defective headphone jacks too.

Apparently, this weak headphone jack mechanical connection has been corrected on the S2's.

 

[ClubSteeler]

One thing, that I bet you could do....

If you have an old pair old the antenna pain phones, you could probably cut the wire, find the 2 wires that go to the ear buds, and splice on a nice pair of Gels earbuds, or brand of your choice. I've never tried this, but I would assume that this could be done fairly simply.

This way, you wouldn't be using the faulty jack.

Of course, if it's possible to have tss fix it at a reasonable price, do it, that's the best solution. Buf if they can not repair it, and you depend on headphone listening, this could extend the life of your radio. It's worth a try, rather than dropping several hundred on another stiletto, xmp3, slacker or some other alternative.

I rarely use the headphone jack anymore. Instead I got a 2nd home dock to put on my desk at work. The SL100 docks have a weak FM transmitter built in, so I can listen through the little clock raio on my desk.