SiriusXm iphone app

Blitz71

Member
Oct 12, 2008
891
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48
Elizabethtown, PA
www.myspace.com
Im hoping someone can tell me what Im doing wrong, if Im doing anything wrong.

I downloaded a couple of On-Demand shows to listen to while Im at work. I did this because I cant connect wi-fi at work and I didnt want to use up all of my data plan for the month. When I started listening in the morning my data was at .80gb. By the end of the day I was at 1.50gb. If i was listening to downloaded content, why did my data go way up like that? Any help is much appreciated.
 

SIRIUSaboutXM

DRC Special Contributor
Oct 29, 2008
5,980
88
48
Anderson, SC
Are you sure you went to 'My Downloads' when you started listening? When you download a show, it appears in your Favorite shows as well as your Downloads.
 

dlnester

Active Member
Oct 15, 2008
407
35
28
Overland Park, Kansas
Next time put your phone in Airplane mode, and try listening to the download. If it doesn't work or has an internet connection error message, then you know!
 

puddychains

Member
Jan 19, 2012
91
1
8
You have hit the little 4 square box next to the show and it pulls up the option to download. Here are some picsImageUploadedByTapatalk1365735970.915316.jpgImageUploadedByTapatalk1365735980.682788.jpg
 

SIRIUSaboutXM

DRC Special Contributor
Oct 29, 2008
5,980
88
48
Anderson, SC
Looks like problems continue on iPhone 5 that I didn't know about. I have had minimal problems with my ancient iPhone 4. Just posted at SXM Buzz SiriusXM App Crashing Woes Cause Ratings Slide - SiriusBuzz

SiriusXM App Crashing Woes Cause Ratings Slide

For some SiriusXM subscribers it’s been a very long 30 days since the company launched their much anticipated MySXM app. While the majority of people tend to agree the new App is full of great new custom features, the few haven’t been able to fully enjoy them.

The seemingly unlucky minority, who I happen to be one of, have seen a barrage of random and often maddening crashes. It doesn’t matter when you’re listening, or what you’re listening to. It might happen once every minute or once every hour but, eventually it will get you – and when it does, it often causes you to lose your place in your favorite show.

Subscribers are rightly upset and they’ve taken to iTunes App store to let their voice be heard. At the time this article was written, 1 star votes have outnumbered 5 star votes by a margin of 3 to 1 – not a good sign freshly released app. A quick sorting of the reviews to “most recent†shows an even more disturbing trend with 17 out of the first 20 votes rated at 1 frustrated star.

The running theme of these 1 star ratings is clear;

“Random app crashing happens multiple times a day on iPhone 5. I lose my place all of the time.â€
“It won’t let me hear the on demand shows anymore, it shuts off constantly and often loses its position, needs lots of improvement.â€
“This app crashes more than it works. 2hrs into a 4hr show and it crashes and you have to start it all over again, every day.â€
It goes on and on, page after page like this.

What’s even more frustrating is that the company doesn’t seem to have any clue what is causing the issue and with these random crashes leaving no trail behind in the iOS crash log, it seems destined to remain a mystery.

Customer service reps have confirmed that the higher levels of management are aware of the problem and assured subscribers that they will be notified when it has been sorted out. In the meantime, some angry subscribers have been pacified with $50 apology credits made to their accounts.

If you happen to be one of the unlucky, please share your story in the comments below. Maybe we can put our heads together, figure out the common denominator, and finally kill this bug from hell before I lose what little hair I have left.
 

SIRIUSaboutXM

DRC Special Contributor
Oct 29, 2008
5,980
88
48
Anderson, SC
Thanks for confirming- will have to delete and reinstall. Sucks having to lose all my saved progress on all my On Demand shows, Favs and alerts!