Sirius Conductor "Out of Range"

Radio Guy

New Member
Dec 31, 2010
2
1
3
Southern California
For those of you who have had problems with your Sirius Conductor radio indicating “out of range†I may have located the problem.

My Conductor radio worked fine for two years but began give problems about three months ago. The “Out of Range†notice would show up and I could not reconnect to the radio regardless of what I would do. Occasionally it would begin working again but in a day or two it would stop. I finally resorted to buying another Conductor radio.

The second radio worked fine. No problems with the setup and all worked well when I had Sirius change my account to reflect the new ESN number on the new radio.

Being an engineer I really wanted to know why the radio stopped working. Everything seemed fine. The power light was on, the antenna was fine, but I continued to get the “Out of Range†indication. As I got deeper into looking for the problem I happen to measure the “wall wart†power supply. These things often fail. The output was 5.2 as required but when I looked at output on an oscilloscope, low and behold, the dc voltage had all sort of noise and spurs. Apparently the regulator and switching network had failed. I hooked up the Conductor receiver to another external supply and, bingo! It worked fine. No “Out of Range†indication and the remote unit controlled the radio.

So, if you are experience this problem simply try replacing the small “wall wart†power supply with a new one. Any 5 volt, 1 amp unit with the proper connector should work fine.
 
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sheri

New Member
Jun 24, 2011
2
1
3
This absolutely works!

I swapped out the power supply and it instantly corrected the out of range message too.

My conductor worked fine for about a month, now it's giving me the out of range error again. Surely the power supplies don't die out this fast, do they? Seems kind of nuts to have to change it constantly. Perhaps the conductor itself is starting to go on the fritz? All I know is it's completely frustrating and forget Sirius tech support, I'd have a better chance of stopping someone randomly on the side of the road to ask them how to fix it.

:help:
 
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HecticArt

Administrator
Oct 19, 2008
35,802
9,706
168
Toledo, Ohio
This absolutely works!

I swapped out the power supply and it instantly corrected the out of range message too.

My conductor worked fine for about a month, now it's giving me the out of range error again. Surely the power supplies don't die out this fast, do they? Seems kind of nuts to have to change it constantly. Perhaps the conductor itself is starting to go on the fritz? All I know is it's completely frustrating and forget Sirius tech support, I'd have a better chance of stopping someone randomly on the side of the road to ask them how to fix it.

:help:
Sheri -

Welcome to the DRC!
I don't have a conductor, but if someone doesn't chime in with some advice for you, give TSS Radio a call. They are great.
 

hyson

Forum Jerk
Oct 19, 2008
11,845
1,059
113
So sorry to hear that.

I hate it when folks are disappointed with their equipment.
 

hoofit

New Member
Feb 8, 2012
1
0
1
For those of you who have had problems with your Sirius Conductor radio indicating “out of range†I may have located the problem.

My Conductor radio worked fine for two years but began give problems about three months ago. The “Out of Range†notice would show up and I could not reconnect to the radio regardless of what I would do. Occasionally it would begin working again but in a day or two it would stop. I finally resorted to buying another Conductor radio.

The second radio worked fine. No problems with the setup and all worked well when I had Sirius change my account to reflect the new ESN number on the new radio.

Being an engineer I really wanted to know why the radio stopped working. Everything seemed fine. The power light was on, the antenna was fine, but I continued to get the “Out of Range†indication. As I got deeper into looking for the problem I happen to measure the “wall wart†power supply. These things often fail. The output was 5.2 as required but when I looked at output on an oscilloscope, low and behold, the dc voltage had all sort of noise and spurs. Apparently the regulator and switching network had failed. I hooked up the Conductor receiver to another external supply and, bingo! It worked fine. No “Out of Range†indication and the remote unit controlled the radio.

So, if you are experience this problem simply try replacing the small “wall wart†power supply with a new one. Any 5 volt, 1 amp unit with the proper connector should work fine.
Holy Crap! This is the EXACT problem I had! I subsequently talked with a total of 17 Sirius tech people, and even installed another conductor, BUT kept the same transformer! The Sirius tech people are really low quality techs! They even told me to contact TSS and buy another one, then TSS says they've been stock out for over 10 months and aren't made anymore! I subsequently had my service discontinued! Id the SIRIUS tech idiots had known this, I'd still be a customer! But, I'll never use them again after my experience!
 

dutchman

New Member
Mar 5, 2018
1
3
3
117
A true message in a bottle. Over seven years after Radio Guy set this adrift on the electronic ocean, it solved my problem completely.

We built a remote cabin 12 years ago that receives 2 FM stations and little else so Sirius filled in the gaps. The first Sirius Conductor was replaced in 2009 with another and now that developed the sudden "out of range" issue. This time there are no similar home Sirius radios to be found. Fortunately, a search turned up this thread and it seemed worth a shot.

Couldn't find an exact replacement but I found an Iomega power supply of the same specs online for less than $5 and spliced the old tip onto the leads, taking care to identify which was negative and which was positive. The Sirius Conductor works without issue now and I suspect that the original one will as well.

Thanks RG, wherever you are.