Stupid me, I tried to update my Stiletto S100 last night, and ended up putting it in recovery mode. I connect it to the PC, run the Device Recover Program from Sirius, and it goes to download the firmware, and comes back with "Sorry, your PC must be connected to the internet" The thing is, it IS connected to the internet. I've tried this on 4 different PC's, and this morning on a different network. Same thing. I tried calling support, but after 3 different people I can't seem to find anyone who even knows what firmware is, let alone how to fix this problem. If I had to guess there's something going on with the firmware server, but I'm stuck. Any thoughts or ideas?