Well you know I have turned lots and lots of people on to sat radio and this so called issue of people having a hard time installing, difficulty getting a signal honestly only applies to folks that are total idiots. None of the folks that I know ever had those difficulties and most of them did really nice clean installs. In regards to high priced equipment, last I checked no one is forced into buying the higher end equipment, they have tuners as cheap as $30, so that argument doesn't hold water.
This isn't to say that folks don't ever have equipment problems and that reception in homes doesn't take a bit of effort it most certainly does. I think the issue here lies more with lazy people than the service itself. This is afterall SATELLITE radio so yes you may need to get that antenna outside at home and instead of throwing the antenna under your seat or on your dash and then getting poor reception isn't a Sirius issue that is a end user issue. Fortunately it seems that most of the customers have enough since to do proper installs.
It is my opinion that what is hurting sat radio is all this debt and the perception that the industry will surely fail. Yet my Gauge which isn't anything but watching stock in stores such as Best Buy, Circuit City and Walmart indicate to me that radios are still be sold as are subscriptions.
The poor customer service is really more about the crappy outsourcing companies than Sirius itself. They really need to look at these companies they outsource too and make sure they are providing a better level of care.
I do feel if Sirius can get the money to get through this year with all this debt coming through, then they will be just fine. You naysayers, have been saying this shit about Sirius for 8 years now and they are still here.
Word!
What company isn't having troubles these days? Who's stock prices are really up? Satellite radio= luxury item. Luxury items don't usually flourish in recession economies.
Chapter 11 would mean that they could write off some of their debt and be protected from some of their creditors while they iron things out.
I still see them surviving, especially without direct competition.