A little background; I've owned my sl2 for around a year and a half. I'm a heavy recorder, 6 hrs./ day 5 days/week. I've run device recovery twice since I've owned it.
But the last time it quit it displayed a message I had not seen before.
! Error connect to pc via usb.
I did that, ran device recovery again and this time I got a message on my PC that read: we were unable to recover your device, please call customer care.
I called, the rep walked me through the recovery procedure with the same result.
He determined the software was bad and I was the owner of a $329 paperweight! Then he offered to sell me a new radio. I explained that I was a five year subscriber with 2 radios, and it wasn't my fault the radio stopped working. no help.:blah:
Has this happened to anyone else? Is there any way to fix this? do I have any recourse?
Thanks,
Frank
But the last time it quit it displayed a message I had not seen before.
! Error connect to pc via usb.
I did that, ran device recovery again and this time I got a message on my PC that read: we were unable to recover your device, please call customer care.
I called, the rep walked me through the recovery procedure with the same result.
He determined the software was bad and I was the owner of a $329 paperweight! Then he offered to sell me a new radio. I explained that I was a five year subscriber with 2 radios, and it wasn't my fault the radio stopped working. no help.:blah:
Has this happened to anyone else? Is there any way to fix this? do I have any recourse?
Thanks,
Frank