I need your help!!!!!

espanto

New Member
Jul 13, 2009
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0
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My G1 stay on the blue screen of Starting Up.... I try several times to do a reset with the steps that the people of Slacker give me: 1.Hold te power in the down position
2.- Press and hold the Vol Up (+), slide the power switch to the upmost and lock
3.- I see the green bar across the bottom of the blue Starting UP
4.- Plug the USB into the G1
5.- Press the Vol Down (-) key.
&.- See the Slacker portable go to another screen indicating the recovery is taking place.... but

After all those steps nothing happend with my G1 only the blue screen of the "Starting Up.." appear.

I wrote to the Slacker support but they only answer me that follow the steps that they give me (steps above)

Thank in advance for your help with this issue with my Slacker G1 :clueless:
 

DAB

Mod Emeritus
Oct 9, 2008
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My suggestion would be the contact them via chat on from their web site during normal business hours.

The G1 has been problematic for many! I had one for a while, but really don't remember the steps to do a full recovery, which you may need to do.
 

espanto

New Member
Jul 13, 2009
3
0
1
Thank you!!

it´s possible that you could send me the file that mention in your post below??

Thank you in advance....

PS: I don´t worry about kill my G1: at this moment is dead and any help or file could be great!!!!


If you find your G1 is stuck in a restarting cycle then you may need to do a recovery procedure:

ONLY DO THIS IF INSTRUCTED TO DO SO BY SLACKER SUPPORT AND THEY HAVE SENT YOU AN EMAIL with the zip file being referred to in step one of the instructions.

This is the step by step for doing a recovery on the (G1 Only)

1. Save the attached .zip file to your computer.
2. Extract and Run the .p12 file inside of the zip file.
3. While in stalling the .p12 file, click “Next†on everything (no passwords, default settings).
4. It will say it was successfully imported when it has finished.
5. Unplug the USB cable from the Slacker Portable.
6. Start Slacker Software Player and log into the account associated
with the Slacker Portable. If you have the USB station refresher installed instead, you can run the Slacker Software Player by going to c:\program files\slacker\USB Station Refresher\slacker.jukebox.exe
7. Reboot the Slacker Portable:
8. While the player is rebooting, slide the hold switch all the way up
into the lock position and hold the Volume Up ('+') key simultaneously
(This must be done quick as soon as the screen goes black.
9. You should see the blue boot loader screen with a green bar across
the bottom. This indicates that the player is entering flash recovery
mode.
10. When you see a screen with instructions to press the Volume Down
('-') key to continue, do not do this yet.
11. Plug the USB cable into the Slacker Portable.
12. Press the Volume Down ('-') key
13. You should see the Slacker Portable go to another screen indicating
that recovery is taking place
14. On your PC, the device should now be recognized and a driver should
automatically load
15. Once the driver is loaded, you will see a modal dialog launch in
the Slacker Software Player that a flash recovery device has been
plugged in, press OK to continue or Cancel to abort.
16. Press OK.
17. The recovery process takes several minutes, but you should see
status updates in the dialog as the process continues.
NOTE: The first screen does not have a progress indicator, though it has the "done" button. Give it 10 minutes and subsequent screens do have progress indicators.
14. When the recovery process has completed, the Done button on the
modal dialog in Slacker Software Player should become enabled.
See the note above. It appears enabled in the first screen. Don't press it yet!
15. Press done to clear the dialog.
16. You may have to manually reboot the device at this point for it to
complete the recovery and firmware update process.

DRC is not responsible to what might happen to your device in performing these procedures. This post is for informational purposes only and you should contact Slacker support!
 

DAB

Mod Emeritus
Oct 9, 2008
9,434
149
63
Louisiana
I never had that file as it was only sent it by Slacker support when they felt you needed to do this recovery process. I think since then they have another process they use.

You can't find time to do a chat during the day?
 

espanto

New Member
Jul 13, 2009
3
0
1
I guess NOT...

:eek:
But I´ll try to fix it and leave my result of this, at this moment is turning on and turning off every 5 second :)