Cancelled a radio today

[IdRatherBeSkiing]

My son no longer listens to his sat rad. Got too old for Kids Place Live and never found another channel he really liked on his own (well he did -- a local FM channel .... adult contemporary ... go figure kids). He is fine listening with me to Classic Rewind or the 70s or 80s.

So I tried in October to cancel. They pulled out several offers then finally he said how about 2 months free. I said ok marking December on my calendar to call back. Well today was the day as he did not suddenly start listening. So I packed it up and made the call. They tried an offer again. But only 1 then they cancelled without hassle. I have heard horror stories from other people but I have no complaints. Thought I would share.

 

[MadisonRadio1]

I cancelled my summer porch radio rather easily. I'm not sure if I will renew next spring. I've been thinking of expanding to internet with all those exclusive channels.

 

[hyson]

Get ready for the endless phone calls and mail trying to resubscribe you.

 

[c1971ace]

I canceled the radio in my car about 10 months ago and I keep getting flyers and emails offering the 6 months for $25. Still wont do it. All I have to do is use the aux input in the car and listen right from the mobile app...they still cant seem to understand this.

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[Vols44]

I canceled the radio in my car about 10 months ago and I keep getting flyers and emails offering the 6 months for $25. Still wont do it. All I have to do is use the aux input in the car and listen right from the mobile app...they still cant seem to understand this.

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can't wait to get the 6/25 offer when my new car sub expires in 03/2014. It's a better incentive then the 120+per annum I'd normally pay for a second ESN.

 

[blueneon36]

can't wait to get the 6/25 offer when my new car sub expires in 03/2014. It's a + better incentive then the 120+per annum I'd normally pay for a second ESN.

6/25 is an amazing offer, if you can get that deal twice a year.

Lately when I have called, they have offered me XM Premier for $86 a year. I had no other promotions available on my account, apparently.

Personally, I dont think satellite in my vehicle is worth any more than $86 a year+ royalty fees per radio.

I used to pay the full subscription price....until they jacked it up $2/mo, started adding in that B.S. Music Royalty Fee on top of the new prices, and raising the rates for your additional radios.

 

[HecticArt]

My son no longer listens to his sat rad. Got too old for Kids Place Live and never found another channel he really liked on his own (well he did -- a local FM channel .... adult contemporary ... go figure kids). He is fine listening with me to Classic Rewind or the 70s or 80s.

So I tried in October to cancel. They pulled out several offers then finally he said how about 2 months free. I said ok marking December on my calendar to call back. Well today was the day as he did not suddenly start listening. So I packed it up and made the call. They tried an offer again. But only 1 then they cancelled without hassle. I have heard horror stories from other people but I have no complaints. Thought I would share.

CS has been improving slowly since the merger. Hopefully it keeps getting better.
You'll still get offers in the mail every few months though.

 

[memebag]

I received a letter today notifying me of the price increase, so I called and cancelled my account. It took them 14 minutes of hemming and hawing while I chanted "cancel it - cancel it - cancel it".

Now I have no digital radio.

 

[hyson]

I received a letter today notifying me of the price increase, so I called and cancelled my account. It took them 14 minutes of hemming and hawing while I chanted "cancel it - cancel it - cancel it".

Now I have no digital radio.

Someone should record one of these cancellation calls...for training purposes.

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[IdRatherBeSkiing]

CS has been improving slowly since the merger. Hopefully it keeps getting better.

You'll still get offers in the mail every few months though.

Got my first email today.


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[HecticArt]

We'll that didn't take very long.

 

[Brad Bishop]

I received a letter today notifying me of the price increase, so I called and cancelled my account. It took them 14 minutes of hemming and hawing while I chanted "cancel it - cancel it - cancel it".

Now I have no digital radio.

What's the current, normal going rate for SiriusXM?

Nevermind - just looked it up: $18 and I'm guessing you add in the $2 Music royalty fee on top of that.

I thought that's what it's been at for years, though.. Is this the new price or is it going up on Jan 1?

I think satellite radio at $100/year or $10/month is reasonable. I'd even say that it being as high as $150/year is probably OK. They price it way too high, in my opinion, and thus start the endless "I'm canceling"-"Ok, how about $85/hear" crap.

 

[SXM_Help]

Hi everyone -

I'm sorry to hear about your cancellations. If there's anything I can do to help, please let me know. If you would like to be placed on our DNC list to stop receiving any promotional mail items, feel free to send us an email to sxm_help@siriusxm.com and we'll be in touch.

Thanks,
Jess
SiriusXM Digital Care Team

 

[kryptonite]

I cancelled my summer porch radio rather easily. I'm not sure if I will renew next spring. I've been thinking of expanding to internet with all those exclusive channels.

Get an old smartphone or even an iPod Touch and some computer speakers and there you go.

 

[memebag]

What's the current, normal going rate for SiriusXM?

Nevermind - just looked it up: $18 and I'm guessing you add in the $2 Music royalty fee on top of that.

I thought that's what it's been at for years, though.. Is this the new price or is it going up on Jan 1?

I think satellite radio at $100/year or $10/month is reasonable. I'd even say that it being as high as $150/year is probably OK. They price it way too high, in my opinion, and thus start the endless "I'm canceling"-"Ok, how about $85/hear" crap.

I was paying a lot, and the letter said I would be paying more. I didn't investigate the details.

I joined for Howard and he's become pretty lame. I never listen to him anymore. I love Little Steven's Underground Garage, but the signal quality over satellite is horrendous. Digital compression artifacts make it unlistenable. I listen over the internet, but not in the car. I enjoyed BBC World Service in the car (SQ is good enough for that), but there's a free app for my smart phone.

Satellite would be worth $200/year if Howard was good and the signal quality was top notch. I'd still pay $100/year for good signal quality. Without that, the service is worth $0/year to me.

 

[hyson]

I was paying a lot, and the letter said I would be paying more. I didn't investigate the details.

I joined for Howard and he's become pretty lame. I never listen to him anymore. I love Little Steven's Underground Garage, but the signal quality over satellite is horrendous. Digital compression artifacts make it unlistenable. I listen over the internet, but not in the car. I enjoyed BBC World Service in the car (SQ is good enough for that), but there's a free app for my smart phone.

Satellite would be worth $200/year if Howard was good and the signal quality was top notch. I'd still pay $100/year for good signal quality. Without that, the service is worth $0/year to me.

I have to agree with all of this.

 

[down4six]

I just cancelled the last of our subscriptions, which was in the wife's car. I basically told them we unhooked it and haven't been listening to it for a few months, he tried to talk me into the 6/25 deal, and I sternly and politely-ish told him him no, I wanted to cancel. He got the message and put it through.

 

[Andrew8468]

Just called and tried to cancel my acct due to some financial issues. Automated system said 171 minutes to get a live rep and a callback couldn't be scheduled but I got a rep almost right away. Ended up cancelling the Sportster Replay which hasn't been used for a long time and a month of free service on the other one.

 

[goreds2]

Just called and tried to cancel my acct due to some financial issues. Automated system said 171 minutes to get a live rep and a callback couldn't be scheduled but I got a rep almost right away. Ended up cancelling the Sportster Replay which hasn't been used for a long time and a month of free service on the other one.

Probably a ploy to make you hang up and not cancel. Way to hang in there! :agree:

 

[Wolf]

If I want to cancel I go online, that how I downgraded my radio. Because I hardly listen to online anymore, since I listen to iTunes Radio. Only time I listen to Sirius is in the car.


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