I read a thread today(thank you robhurlburt) that reminded me to extend my sub for a year before the next increase. I got on line and saw that Best of XM was reduced to $1.99 a month/50% off, I pay $3.99 for Best of XM now so I wanted the lower price. Could not get it done on line so I called, After an exhausting 45 min with the Indian service rep named Joy that did not even know of the 50% off deal and then told me I was not allowed the deal after 3 different times on hold and walking her to the exact page on the Sirius web site I blew up and asked to be transferred. I know that its not P.C. but when The 2nd service rep picked up the phone and I heard a good old American voice I felt like going cartwheels. I unloaded my frustrations on her and was treated wonderfully. The long and short of it I was given Sirius everything with best of XM for $101! I carried over a $85 credit so I ended up owing $16. I guess the frist 45min payed off in the end but I was bowling mad for a while.