Bought an Inno today... and WTF is up with XM customer service??

MAJ Badmotherfarker

is drinking a beer.
Oct 11, 2008
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Washington D.C.
I've been trying to activate this radio since this morning. I spent about 20 minutes on hold the first time and was never picked up and I'm about 15 minutes in on this call. Is this normal??? Sirius used to pick up quick during radio activation.:mad:
 

Vols44

Well-Known Member
Oct 18, 2008
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Activated both Sirius receivers I've owned online. The longest either took was five minutes.
 

goreds2

Well-Known Member
Oct 14, 2008
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OH H.....EYE OH
Sirius and XM customer service may be more busy than usual right now taking calls from subscribers wanting to lock in rates before the price increase tomorrow.
 

chrisba

New Member
Mar 10, 2009
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0
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Well, looks like I picked the wrong day to try to activate my new Starmate. Has *anyone* gotten through to customer service today? The website isn't letting me log on to my account info, so that route is cut off as well....