Ok I already know I'm behind times with this model but it has been working good up until recently. Hopefully someone here on DRC can help me out since the ATT geeks can't. Here's the deal....I was sitting here the other evening and my phone began beeping alerting me that I was getting texts. It must've beeped at least 20 times and I thought WTF is going on. So I checked it out and I was getting texts from 4 months ago and the deal where the signal bars are went from GSM to Edge. Now I have 2 arrows like I'm downloading a file. I took the phone to the local ATT store, contacted ATT online chat and they claim that I am downloading an upgrade to the 8310 software. How many days does it take to complete a download? It's been 2 1/2 already. Has anyone experienced this before?