I just had a good XM Customer Service Experience

I forgot to call to cancel a 2nd radio subscription that gets bill every 3 months.

Called up and had no problems canceling. They said they would prorate from the 4th on until now and refund my checking account

Hats off to XM Customer Service

When I signed up initially for XM, back in August, it was good, too.

Glad you had a good experience.

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Slacker since 02-10, G1 since 11-10

I'd rather live free in a dangerous world than safely as a slave.

I've always liked Sirius customer service. XM, not so much. Maybe they're combining THAT now after the merger.

Don't sing their praises till it shows up in your checking account! Just a suggestion! LOL

The last time I called them I was trying to pay for 5 radios, all on yearly plans. Took me an hour and 10 minutes on the phone.

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1-Pioneer Inno w/Best of Sirius

LOL. So it was a quick experience.

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Slacker since 02-10, G1 since 11-10

I'd rather live free in a dangerous world than safely as a slave.

I thought of that too, but that lady on the phone was so nice
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