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SiriusXM Soundwave Cafe General discussion about SiriusXM.

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  #131  
Old 06-24-2009, 12:35 PM
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I'm not sure I understand the problem here.

The only thing Sirius/XM owes the subscriber is a service. The only thing the subscriber owes Sirius/XM is a monthly payment. Nothing is guaranteed. There is no reward for being a "loyal" customer.

This reminds me of people in other forums who complain about their phone or cable bills and expect the utility company to give them a discount for being a good customer who pays on time.

You have a choice every month. You can decide if the service is right for you (or not).

I think Sirius/XM has actually been good in protecting the lifetime subs.
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  #132  
Old 06-24-2009, 03:43 PM
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Originally Posted by limegrass69 View Post
I'm not sure I understand the problem here.

The only thing Sirius/XM owes the subscriber is a service. The only thing the subscriber owes Sirius/XM is a monthly payment. Nothing is guaranteed. There is no reward for being a "loyal" customer.

This reminds me of people in other forums who complain about their phone or cable bills and expect the utility company to give them a discount for being a good customer who pays on time.
Actually, if you call your cable or satellite provider and threaten to quit them, they'll give you a discount in order to entice you to stay with them. Same thing with Sirius XM. Tell them that you've always paid your bills on time and they may like that even more.
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  #133  
Old 07-02-2009, 03:25 PM
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WTF!!!!!!!! I just got the email for this from sirius. They are increasing subscription costs????

Pisses me off to no end, yet I will bend over and take it because I love what they deliver.

Question is this:
The fees are incured on subscribtions renewed AFTER July 28th or so. My subscription is up the begininng of Sept, can I pay for another year NOW, and not have to pay for the royalty fees?

After this one, I will more than likely be done with this company, as howard will be gone, and the bullsh*t price increases/non functioning radios is enough for me.
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  #134  
Old 07-02-2009, 03:57 PM
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You should be able to renew now and your subscription will be extended for a year from now at the current rate. That's how the last price increase was handled.

I locked in the $6.99/month on my second sub back in March. If I try that again now, I'll avoid the royalty fee, but I'll get hit for the $2.00/month price increase. No way to win.
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  #135  
Old 07-03-2009, 02:40 PM
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Originally Posted by limegrass69 View Post
You should be able to renew now and your subscription will be extended for a year from now at the current rate. That's how the last price increase was handled.

I locked in the $6.99/month on my second sub back in March. If I try that again now, I'll avoid the royalty fee, but I'll get hit for the $2.00/month price increase. No way to win.
and you would lose your free internet. But you are covered for your sub until it renews.

I lifetimed my XM to avoid the increase.
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  #136  
Old 07-03-2009, 06:08 PM
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I got an actual letter in the mail today from Sirius.

I'm too addicted to get too riled up over $1.99 / mo.

It is what it is.
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  #137  
Old 07-03-2009, 10:22 PM
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Quote:
Originally Posted by HecticArt View Post
I got an actual letter in the mail today from Sirius.

I'm too addicted to get too riled up over $1.99 / mo.

It is what it is.
If you have having trouble getting new subscribers you need to get more from your existing base.
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  #138  
Old 07-03-2009, 11:48 PM
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Originally Posted by Tgajr View Post
If you have having trouble getting new subscribers you need to get more from your existing base.
True. Everybody is feeling the pinch these days, and they are trying to pick up the slack wherever they can.

It would have happened merger or not.
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  #139  
Old 07-04-2009, 12:47 AM
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Originally Posted by Die_LaMattres View Post
There's more than one real question, in my opinion. Besides deciding whether to keep the service through each rate increase, I think the more important question is whether their customers will continue supporting a company that lies to them...over and over again.
You are making a huge assumption that the bulk of subscribers feel as you do and I am of the opinion that they do not. You honestly think the folks that post and whine in the forums are a true picture of most subscribers? If you do I got some ocean side property I'll sell you real cheap over in Cancun.

There is no doubt that folks will continue to support Sirius because most subscriber understand that cost go up and they are passed along. This happens with almost every freaking service that people subscribe too. This is just another price increase like the cell, cable, internet, electric, gas and to think otherwise is pretty damn shortsighted on your part.

You don't speak for the average subscriber and you like some around here are known for whining about every little freaking thing! So one would expect no difference now.

There is little doubt that Sirius management is the worst in the world, but the average Joe doesn't know that or even care about that either. Most subscribers in my opinion will not even flinch and those that are on a very tight budget will adjust according to keep their budgets in line. Maybe they cut back one meal a month at McDonald's and this will take care of it. I don't think we'll see mass cancellations over this.
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  #140  
Old 07-04-2009, 10:50 AM
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I think DAb is correct about a lot of what he says above. Over many years of being a member of many different forums, I found that the regular joe doesn't really keep up with what is going with their provider. The people who post and keep up with what is actually happening here is a immeasurable percentage of the subscriber base. The way sirius bills me, I had to go to the website to see what I was getting charged! Most people aren't going to notice this increase. I do feel that they have exhausted their wiggle room for further increases for a while.
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