Add factory XM radio to my Sirius Account?

jnj86 · #1 11-14-2008, 09:55 PM

My wife has a factory installed XM unit in her '06 Honda Element. We cancelled the account last year once the free preview ran out, because we were already Sirius subscribers. She has a Starmate Replay in her Element. Can I call Sirius now and add that XM unit to my current Sirius account (which has 3 radios on it now), at $6.99/month? Or do I have to call XM and re-activate the account that was tied to that radio, at $12.95/month?

styckx · #2 11-14-2008, 09:56 PM

Quote:

Originally Posted by jnj86

My wife has a factory installed XM unit in her '06 Honda Element. We cancelled the account last year once the free preview ran out, because we were already Sirius subscribers. She has a Starmate Replay in her Element. Can I call Sirius now and add that XM unit to my current Sirius account (which has 3 radios on it now), at $6.99/month? Or do I have to call XM and re-activate the account that was tied to that radio, at $12.95/month?

Call XM. They haven't merged the activation, billing, or customer service departments yet.

jnj86 · #3 11-14-2008, 10:01 PM

Oh, okay. I was hoping I could get rid of her Starmate, which is under my account at $6.99/month, and just use the factory XM unit instead at $6.99/month.

styckx · #4 11-14-2008, 10:04 PM

Quote:

Originally Posted by jnj86

Oh, okay. I was hoping I could get rid of her Starmate, which is under my account at $6.99/month, and just use the factory XM unit instead at $6.99/month.

I would still ask the CS rep though. It's actually a very good question considering they are "one" company now.

lronglien · #5 11-14-2008, 10:04 PM

If they don't let you do this, they need to get moving in that direction fast. They now have one service. You should be able to have all radios listed in one place and have one number to call for customer service. Hopefully it will be on the Sirius side because the XM customer service is crap.

**DAB** · #6 11-14-2008, 10:42 PM

This question keeps coming up over and over. The answer is no you can't do this, the billing systems are separate and cannot talk to each other. There is no way for them to offer it right now. No one knows if it is something they will eventually do or not. But today it is not available. If you activate the OEM it would be at the full $12.95 per month.

TX WJ · #7 11-15-2008, 01:18 AM

Quote:

Originally Posted by DAB

This question keeps coming up over and over. The answer is no you can't do this, the billing systems are separate and cannot talk to each other. There is no way for them to offer it right now. No one knows if it is something they will eventually do or not. But today it is not available. If you activate the OEM it would be at the full $12.95 per month.

There are plenty of people on the Honda boards that get XM for $77 a year. They offered me that when I canceled.

**DAB** · #8 11-15-2008, 01:22 AM

Quote:

Originally Posted by TX WJ

There are plenty of people on the Honda boards that get XM for $77 a year. They offered me that when I canceled.

But he is wanting to call Sirius and add his XM radio at $6.99 under a multi radio discount. That isn't the same thing as calling and saying you are going to cancel, then they do a retention offer on you.

If he callled XM with a new tuner, they aren't going to offer him a $77 a year plan because he says he already has a Sirius Radio.

James · #9 11-15-2008, 11:00 AM

Thats a shame. I would add my old Roady to my Sirius account if I could.

syphix · #10 11-15-2008, 05:59 PM

I too would subscribe another radio: my Stiletto to my XM account. Hope it comes.